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Customer satisfaction based on product and process quality assurance is the objective that has driven the company staff since 1953. Therefore, incremental improvement is used in all manufacturing areas and lines.

In August 2000 the first certified quality system according to ISO 9002:1994, in June 2004 achieved the ISO 9001:2000, in August 2013 the ISO 9001:2008 and in July 2016 the ISO 9001:2015.

The company values are the following:

 

  • Maintain the reputation of TIFEC’s products.
  • Persistently improve production processes.
  • Continually coach and/or train staff involved.
  • Constantly standardize and make process designs efficient along with their validation.
  • Constantly encourage relationships and performance with suppliers.
  • Increase customer satisfaction levels.

For use with Dana's product